Application Hosting
FTMS provides the easy answer to your IT problems. By providing clients with an expert help desk, guaranteed delivery of applications, global accessibility, ironclad security, the ability to centralize multiple office
GUARANTEED DELIVERY OF ALL APPLICATIONS
FTMS offers business applications, specific client/server applications, and all
the best productivity software. We also handle hosting of any windows-based
application. We supply full maintenance & upgrades, as well as complete laptop &
off-line support and monitoring, 24hrs a day 7 days a week. We have multiple
redundant application servers, 100% supported printing/scanning, printing
straight to PDF and the flexibility to add applications as needed.
Application Hosting
The bottom line: your users will not notice the difference. Applications are
published in seamless windows and appear exactly the way local applications do.
Launched via the FTMS Virtual Desktop, they are accessed using a
combination of technologies including Microsoft Terminal Services and Provision
Networks. To ensure full redundancy (at the application server level), all
applications are deployed and tested on multiple servers. Based on their
requirements, job functions, and preferences, different companies and
individuals can have access to completely different applications.
Types of applications
Applications like Microsoft Office, Acrobat, Visio, Peachtree, QuickBooks,
ACT!, Great Plains, MAS, Goldmine, Solomon, Sales Logix and basically any
industry specific or custom-built Windows-compatible application can be hosted
by FTMS. FTMS presently has the ability to host 99% of Windows-compatible
applications, and gives you the option to request that any software title be
added to the list of applications we currently host.
Note: There are a minimum number of users required by certain
applications.
Monitored applications
Our application servers are constantly monitored for health, speed, load,
temperature, memory usage, etc., and we regularly monitor application
performance. In an effort to improve performance and accommodate growth we add
equipment and replace aging or outdated equipment regularly throughout the year.
Regardless of the resources required, our goal is for applications to perform as
good as or better than if they were running on a local computer. IT Solutions
Now is committed to delivering this level of performance and maintains
monitoring of all software and hardware in order to accomplish this goal.
Application maintenance & upgrades
As FTMS handles all maintenance and application upgrades, we have streamlined
our methods to ensure not only the best performance, but the protection of our
clients as well. At no additional cost FTMS performs all application
maintenance, which depending on the specific application, could be a
once-a-year task or a daily one. Whether it be updates, patches, log
file examination, upgrades, testing, or other tasks, we ensure a timely and
efficient execution. Where larger upgrades are required, FTMS establishes a
temporary test environment using the exact or comparable hardware to test the
upgrade before it ever reaches your live platform.
Software licensing
For applications like Microsoft Office, Adobe Acrobat Professional and
QuickBooks Enterprise Edition, licensing is essential and therefore
licensing is included for business applications included in the FTMS packages.
For user-specified applications that are not listed in the standard packages
clients must ensure that their organization owns the correct number of licenses.
es, complete redundancy, and foolproof disaster recovery—all encapsulated in a single outsourced service—we truly offer a total solution to all your IT needs.